On Writing

I want to be a writer. This is a thought still not fully formed, but is a constant lost goal. Writing is something many people are bad at. It’s a skill I know I should have and one that I always want to get better at, but rarely do. I rarely do because there hasn’t… Read more On Writing

Conducting My First Interview

As part of a new project and long time goal, Lewis Croft, I began interviewing small business owners (or anyone interesting really). I’ve had a lot of interesting conversations with business owners and wished I had a record of some of them. This is a recap of my first formal interview. Partly for my own… Read more Conducting My First Interview

The Role of Social Media

The role of social media has changed. It has transitioned from promotion and sales, to engagement and customer support. Social media changing the way we handle customer support. It’s providing a way to have an actual conversation with a company on your terms. A user doesn’t have to go through an automated phone menu to… Read more The Role of Social Media

Google Knows Too Much

Google builds some great products, and they seem to have a free (or cheap) option for just about anything you could want to do with a computer. But what if I don’t want one company having so much control over my online world? The amount of data we keep online is pretty amazing. And with… Read more Google Knows Too Much

Thoughts On Biometric Authentication

I’ve been wanting to write down some thoughts on biometric authentication for a while. It’s becoming more popular and prevalent in the technology we use everyday. And before we actually learn what is good and bad about it from experience, I wanted to write down my opinions.

Twitter DM: A Missed Opportunity

Chat applications have become one of the biggest technology battle grounds. Features such as AI, stickers, bots, and security are taking a forefront on the feature war going on between the numerous companies on your phone.

Microsoft Should Acquire Twitter

Not a fully formed argument, but something that has got me thinking since the Microsoft Surface event. 1. Communication Platform – Microsoft has multiple communication platforms. Their platforms have always been a bit of a mess. Messenger, Lync, Skype, Skype for Business, Rooms (remember that?), Yammer. They’ve never had a very uniform system. They should… Read more Microsoft Should Acquire Twitter

The Keyboard

“If the keyboard was invented today what would it look like?” 8pen The QWERTY Keyboard has been around since 1873, and has been one of the constants in technology. Nothing seems to be as universal as a keyboard. The mouse, touch screens, hand writing recognition, and voice control have all come and yet the keyboard… Read more The Keyboard

Goodbye LinkedIn

I recently made the decision to delete my LinkedIn account. After having the account for years, I have not found any value in it. It has became more a nuisance than anything – and it is easier to just delete the whole thing than let it sit, accruing messages and notifications. I joined initially as… Read more Goodbye LinkedIn